RDS Frequently Asked Questions (FAQs):
Your Questions Answered
We understand that selecting the right technology solutions for your project can raise many questions.
With decades of experience delivering custom displays, embedded systems, IoT platforms, and engineering support across industries such as medical, defence, industrial automation, and transportation, we’re here to provide straightforward answers. Below, you’ll find responses to the questions we most often receive, helping you understand our capabilities, processes, and how we can support your projects.
If you don’t see the information you need, our UK- and US-based teams are ready to provide personalised assistance and guidance.
General Questions
We specialise in designing and delivering custom electronic displays, embedded systems, IoT solutions, AI-driven analytics, and cable assemblies for demanding industries, including medical, defence, industrial automation, transportation, clean energy, kiosks, and retail. Our solutions are tailored to perform reliably in harsh environments (-40°C to +85°C) and meet stringent standards like ISO 13485, MIL-STD, and EN50155.
Since joining the Volex Group in November 2022, we operate as a key specialist alongside Volex’s GTK UK business, enhancing our capabilities in custom displays and embedded systems with Volex’s global manufacturing and connectivity expertise. This partnership provides access to a robust supply chain, advanced production facilities, and financial stability, enabling us to deliver end-to-end solutions with greater scale and efficiency.
We are headquartered in Westerham, UK, with additional operations in North America. As part of the Volex Group, we leverage a global network of 19 manufacturing sites across Europe, Asia, and beyond to support our clients worldwide.
Products and Solutions
We offer a wide range of solutions, including:
- Displays: High-brightness TFT LCDs, micro OLEDs, and touchscreens with optical bonding for rugged HMIs.
- Embedded Systems: Custom single-board computers (SBCs), Box PCs, and controllers for automation, IoT, and AI applications.
- IoT Platforms: SensConnect and other smart gateways for real-time monitoring, analytics, and automation.
- Cable Assemblies: Overmoulded, waterproof (IP68), and EMI-shielded interconnects for reliable connectivity.
- AI Solutions: Machine learning and computer vision for predictive maintenance, quality control, and smart systems.
Yes, 98% of our solutions are tailored to meet your specific requirements, from form factor and functionality to environmental durability. We collaborate closely with clients to design bespoke displays, embedded systems, and IoT platforms, ensuring compliance with industry standards like ISO 13485, MIL-STD, and EN50155.
We serve a diverse range of industries, including:
- Medical (diagnostics, patient monitoring)
- Defence (military vehicles, avionics)
- Industrial automation (smart factories, robotics)
- Transportation (rail, automotive, marine)
- Clean energy (solar, wind, EV charging)
- Kiosks and retail (self-service, digital signage)
Design and Engineering
Our design process includes:
- Consultation: Collaborate to define requirements and assess feasibility.
- Prototyping: Use in-house 3D printing and PCB design for rapid prototypes.
- Testing: Conduct environmental, EMI, and stress tests to ensure reliability.
- Production: Scale from low-volume to high-volume manufacturing with full traceability. We work under NDAs to protect sensitive projects and provide iterative feedback to optimise designs.
Our solutions are rigorously tested to meet standards like:
- ISO 13485 (medical devices)
- ISO 9001 (quality management)
- ISO 14001 (environmental management)
- MIL-STD-810 and MIL-STD-461 (defence)
- EN50155 (railway applications)
- CE and FCC (general compliance)
- ITAR (defence security) We also conduct environmental tests for temperature, shock, vibration, and EMI to ensure performance in harsh conditions.
Yes, we provide proactive obsolescence planning, sourcing long-lifecycle components and offering redesign solutions to ensure your product’s longevity. Our supply chain expertise, amplified by the Volex Group, ensures consistent availability and cost-effective alternatives.
Manufacturing and Delivery
We leverage a global manufacturing network through the Volex Group, with facilities in the UK, Europe, and the Far East. Our ISO 13485-certified cleanrooms and advanced production sites ensure high-quality, scalable manufacturing for prototypes and high-volume runs.
Lead times vary depending on project complexity, but we typically deliver prototypes in 4-12 weeks and production units in 12-20 weeks. Our project managers provide detailed timelines during the consultation phase to align with your schedule.
Yes, our UK- and US-based teams provide ongoing technical support, troubleshooting, and lifecycle management post-deployment. We offer OTA firmware updates, maintenance services, and obsolescence strategies to keep your systems operational.
Sustainability and Compliance
As part of the Volex Group, we prioritise sustainability through:
- Energy-efficient designs to reduce power consumption.
- Eco-friendly materials to minimise environmental impact.
- Compliance with ISO 14001 for environmental management.
- Alignment with ESG goals, supporting greener operations in industries like clean energy and smart retail.
Yes, our solutions meet stringent standards, including ISO 13485 (medical), MIL-STD-810/461 (defence), EN50155 (rail), CE, FCC, and ITAR. We provide full traceability and documentation to support regulatory approvals.
Getting Started
Contact our team via email (info@review-displays.co.uk) or phone (+44 (0) 1793 382 832 for UK, +1 (408) 780 8017 for US) to schedule a free consultation. We’ll discuss your requirements, provide a tailored quote, and outline the next steps for design, prototyping, or production.
Yes, we routinely work under Non-Disclosure Agreements to protect sensitive project details, ensuring confidentiality for your intellectual property and proprietary designs.
With offices in the UK and North America, and manufacturing sites across the Volex Group’s global network, we provide localised support, fast delivery, and supply chain resilience for clients worldwide. Our dedicated account managers ensure seamless communication and project execution.